Shipping Policy

Thank you for shopping at niluxakids. This Shipping Policy explains how we process orders and how items are delivered to you.

Processing time

Orders are typically processed within 48 hours. During peak periods, processing may take a little longer.

Domestic shipping

Shipping availability and charges depend on the products ordered and the delivery destination. Available options are shown at checkout.

International shipping

We ship to select international destinations. Delivery times vary by destination and may be subject to customs processing that can cause delays beyond our control. Shipping charges are calculated at checkout.

Tracking and delivery

All shipments include tracking. You’ll receive a tracking number by email once your order ships.

Damages and issues

If you receive a damaged item, please contact us within 7 days of delivery with photos for inspection.